{"id":74037,"date":"2026-01-27T14:19:34","date_gmt":"2026-01-27T13:19:34","guid":{"rendered":"https:\/\/abcsupplychain.com\/?p=74037"},"modified":"2026-01-27T14:43:00","modified_gmt":"2026-01-27T13:43:00","slug":"cas-d-emploi-d-intelligence-artificielle-supply-chain","status":"publish","type":"post","link":"https:\/\/abcsupplychain.com\/fr\/cas-d-emploi-d-intelligence-artificielle-supply-chain\/","title":{"rendered":"Cas d&#8217;emploi d&rsquo;Intelligence Artificielle : Ce que font les Leaders Supply Chain"},"content":{"rendered":"\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/abcsupplychain.com\/wp-content\/uploads\/2025\/09\/AI-Leaders-1024x683.png\" alt=\"Cas d'emploi d'Intelligence artificielle dans la supply chain : que font les leaders ?\" class=\"wp-image-74031\" srcset=\"https:\/\/abcsupplychain.com\/wp-content\/uploads\/2025\/09\/AI-Leaders-1024x683.png 1024w, https:\/\/abcsupplychain.com\/wp-content\/uploads\/2025\/09\/AI-Leaders-300x200.png 300w, https:\/\/abcsupplychain.com\/wp-content\/uploads\/2025\/09\/AI-Leaders-768x512.png 768w, https:\/\/abcsupplychain.com\/wp-content\/uploads\/2025\/09\/AI-Leaders.png 1536w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Lorsque nous avons demand\u00e9 \u00e0 1 000 professionnels de la supply chain ce dont ils avaient le plus besoin pour impl\u00e9menter des cas d&#8217;emploi d&rsquo;intelligence artificielle, une r\u00e9ponse est arriv\u00e9e en t\u00eate :<\/p>\n\n\n\n<p><strong><em>\u00ab Montrez-moi des cas d\u2019emploi d&rsquo;intelligence artificielle qui fonctionnent. \u00bb<\/em> (<a href=\"https:\/\/abcsupplychain.com\/fr\/telecharger-livre-blanc-ia\/\" data-type=\"page\" data-id=\"74825\">t\u00e9l\u00e9charger le livre blanc de l&rsquo;enqu\u00e8te ici<\/a>)<\/strong><\/p>\n\n\n\n<p>Nous avons men\u00e9 un travail de recherche approfondi afin de recenser plus de <strong>40 cas d\u2019usage<\/strong> de projets IA d\u00e9ploy\u00e9s \u00e0 l\u2019\u00e9chelle mondiale dans les Supply Chains.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img decoding=\"async\" width=\"1024\" height=\"401\" src=\"https:\/\/abcsupplychain.com\/wp-content\/uploads\/2025\/12\/Study-Cases-with-Agent-1-1024x401.png\" alt=\"\" class=\"wp-image-74254\" srcset=\"https:\/\/abcsupplychain.com\/wp-content\/uploads\/2025\/12\/Study-Cases-with-Agent-1-1024x401.png 1024w, https:\/\/abcsupplychain.com\/wp-content\/uploads\/2025\/12\/Study-Cases-with-Agent-1-300x118.png 300w, https:\/\/abcsupplychain.com\/wp-content\/uploads\/2025\/12\/Study-Cases-with-Agent-1-768x301.png 768w, https:\/\/abcsupplychain.com\/wp-content\/uploads\/2025\/12\/Study-Cases-with-Agent-1-1536x602.png 1536w, https:\/\/abcsupplychain.com\/wp-content\/uploads\/2025\/12\/Study-Cases-with-Agent-1-2048x802.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link has-vivid-purple-background-color has-background has-text-align-center wp-element-button\" href=\"https:\/\/abcsupplychain.com\/fr\/telecharger-etudes-de-case-ia\/\">T\u00e9l\u00e9charger l&rsquo;\u00e9tude de cas (40 cas d&rsquo;usage, 163 pages, GRATUIT)<\/a><\/div>\n<\/div>\n\n\n\n<p>Et pour continuer, voici donc 3 exemples concrets : un succ\u00e8s, un projet en cours, et une le\u00e7on tir\u00e9e.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-color has-link-color wp-elements-c3b6b327f97df1ec1e1eb92663e6a230\" style=\"color:#008856\"><span class=\"ez-toc-section\" id=\"SUCCES_Cas_demploi_dintelligence_Artificielle_chez_Nestle_qui_reduit_le_gaspillage_alimentaire_avec_lIA\"><\/span>SUCC\u00c8S : Cas d&#8217;emploi d&rsquo;intelligence Artificielle chez Nestl\u00e9 qui r\u00e9duit le gaspillage alimentaire avec l\u2019IA<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Nestl\u00e9 UK &amp; Ireland, avec des partenaires industriels et le soutien de Google Cloud, a pilot\u00e9 un projet ambitieux pour r\u00e9duire le gaspillage alimentaire \u00e0 grande \u00e9chelle. En exploitant le machine learning pour suivre en temps r\u00e9el les surplus, l\u2019usine a pu r\u00e9orienter des produits consommables vers des associations plut\u00f4t que de les jeter. Ce fut \u00e0 la fois une initiative RSE et une optimisation de la cha\u00eene d\u2019approvisionnement. Des articles de <a href=\"https:\/\/www.theguardian.com\/environment\/2025\/may\/27\/food-companies-edible-waste-charities-ai-tool-trial\" target=\"_blank\" rel=\"noopener nofollow\">The Guardian<\/a> et <a href=\"https:\/\/www.esmmagazine.com\/technology\/nestle-uki-google-cloud-and-industry-partners-test-ai-solution-to-prevent-food-waste-289265\" target=\"_blank\" rel=\"noopener nofollow\">ESM Magazine<\/a> indiquent que les essais pourraient \u00e9viter jusqu\u2019\u00e0 1 400 tonnes de CO\u2082 et \u00e9conomiser 14 M\u00a3 si d\u00e9ploy\u00e9s sur plusieurs sites.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Resultats\"><\/span>R\u00e9sultats :<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>87 % de gaspillage alimentaire comestible en moins sur deux semaines d\u2019essai.<\/li>\n\n\n\n<li>Jusqu\u2019\u00e0 700 tonnes de surplus redistribu\u00e9es (environ 1,5 million de repas).<\/li>\n\n\n\n<li>Environ 1 400 tonnes de CO\u2082 \u00e9vit\u00e9es et ~14 M\u00a3 d\u2019\u00e9conomies si passage \u00e0 l\u2019\u00e9chelle.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"A_copier\"><\/span>\u00c0 copier :<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Commencer par un goulot d\u2019\u00e9tranglement \u00e9troit et \u00e0 fort rendement (surplus comestible).<\/li>\n\n\n\n<li>Instrumenter la ligne, cr\u00e9er des signaux temps r\u00e9el, boucler avec op\u00e9rations + ONG\/logistique.<\/li>\n\n\n\n<li>Suivre la valeur avec un tableau de bord unique (repas, CO\u2082, \u00e9conomies en \u00a3).<\/li>\n<\/ul>\n\n\n\n<p><strong>Technologie :<\/strong> IA analytique sur Google Cloud (BigQuery, Vertex AI)<\/p>\n\n\n\n<p><strong>Complexit\u00e9 :<\/strong> Moyenne<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-luminous-vivid-orange-color has-text-color has-link-color wp-elements-1e66174eba5fce4e280f0a037ef36800\"><span class=\"ez-toc-section\" id=\"EN_COURS_jumeaux_numeriques_des_centres_de_distribution_de_Walmart\"><\/span>EN COURS : jumeaux num\u00e9riques des centres de distribution de Walmart<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Walmart d\u00e9veloppe l\u2019une des plus grandes applications retail de jumeaux num\u00e9riques. En cr\u00e9ant des r\u00e9pliques IA de magasins et centres de distribution, Walmart peut tester des am\u00e9nagements, optimiser l\u2019allocation des \u00e9quipes, et pr\u00e9dire les pannes avant qu\u2019elles ne surviennent. Ce passage du r\u00e9actif au proactif s\u2019\u00e9tend \u00e0 la logistique et aux op\u00e9rations retail. Comme l\u2019expliquent <a href=\"https:\/\/corporate.walmart.com\/news\/2025\/07\/24\/retail-rewired\" target=\"_blank\" rel=\"noopener nofollow\">Walmart Corporate News<\/a> et <a href=\"https:\/\/willowinc.com\/how-walmart-uses-digital-twin-technology-to-optimize-operations-and-enhance-decision-making\/2018\" target=\"_blank\" rel=\"noopener nofollow\">Willow Inc.<\/a>, des centaines de pannes potentielles ont \u00e9t\u00e9 d\u00e9tect\u00e9es sur des sites pilotes, et un playbook de d\u00e9ploiement reproductible est en cours de construction.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Concretement\"><\/span>Concr\u00e8tement :<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Alertes de maintenance pr\u00e9dictive pour les techniciens (ex : risque de panne d\u2019un frigo ou convoyeur).<\/li>\n\n\n\n<li>Simulations d\u2019agencement\/merchandising avant tout d\u00e9placement physique.<\/li>\n\n\n\n<li>Connexion croissante avec l\u2019ordonnancement des tourn\u00e9es, les effectifs et le r\u00e9approvisionnement.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"A_copier-2\"><\/span>\u00c0 copier :<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Lancer un jumeau bac \u00e0 sable sur un site, prouver 1 \u00e0 2 r\u00e9sultats (pannes \u00e9vit\u00e9es, heures de main-d\u2019\u0153uvre \u00e9conomis\u00e9es).<\/li>\n\n\n\n<li>Connecter quelques flux temps r\u00e9el (IoT, WMS, POS).<\/li>\n\n\n\n<li>\u00c9tendre seulement apr\u00e8s l\u2019\u00e9mergence d\u2019un playbook reproductible.<\/li>\n<\/ul>\n\n\n\n<p><strong>Technologie :<\/strong> IA pr\u00e9dictive + analytique sur plateforme de jumeaux Willow<\/p>\n\n\n\n<p><strong>Complexit\u00e9 :<\/strong> \u00c9lev\u00e9e<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-vivid-red-color has-text-color has-link-color wp-elements-187a9990a354f6c4f841f661dcf3c26a\"><span class=\"ez-toc-section\" id=\"LECONS_TIREES_le_pivot_GenIA_de_Johnson_Johnson\"><\/span>LE\u00c7ONS TIR\u00c9ES : le pivot G\u00e9nIA de Johnson &amp; Johnson<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Johnson &amp; Johnson a initialement lanc\u00e9 pr\u00e8s de 900 pilotes de g\u00e9n\u00e9ration IA dans ses op\u00e9rations mondiales, mais seule une fraction a eu un impact notable. L\u2019entreprise a appris qu\u2019il fallait une focalisation plus nette et une gouvernance align\u00e9e sur les fonctions m\u00e9tiers. En se concentrant sur des domaines \u00e0 forte valeur comme la supply chain, la d\u00e9couverte de m\u00e9dicaments et les outils d\u2019assistance employ\u00e9s, J&amp;J a obtenu des r\u00e9sultats mesurables. <a href=\"https:\/\/www.wsj.com\/articles\/johnson-johnson-pivots-its-ai-strategy-a9d0631f\" target=\"_blank\" rel=\"noopener nofollow\">The Wall Street Journal<\/a> et <a href=\"https:\/\/www.pymnts.com\/news\/artificial-intelligence\/2025\/johnson-15percent-ai-use-cases-deliver-80percent-value\/\" target=\"_blank\" rel=\"noopener nofollow\">PYMNTS<\/a> d\u00e9crivent comment ce pivot a permis de prioriser des projets d\u00e9livrant 80 % de la valeur, tout en coupant les efforts redondants.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Ce_qui_a_change\"><\/span>Ce qui a chang\u00e9 :<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Passage de \u00ab mille pilotes \u00bb \u00e0 un portefeuille cibl\u00e9 sur des domaines \u00e0 forte valeur (dont la supply chain).<\/li>\n\n\n\n<li>Gouvernance rapproch\u00e9e des fonctions les mieux plac\u00e9es pour juger la valeur (commercial, supply chain, R&amp;D).<\/li>\n\n\n\n<li>Remplacement des cas o\u00f9 l\u2019analytique classique ou l\u2019automatisation surperformait la G\u00e9nIA.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"A_copier-3\"><\/span>\u00c0 copier :<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Traiter la G\u00e9nIA comme un sous-ensemble de votre bo\u00eete \u00e0 outils analytique, ne l\u2019utiliser que lorsqu\u2019elle gagne vraiment.<\/li>\n\n\n\n<li>Installer un \u00ab value gate \u00bb : indicateur cible clair, jalons limit\u00e9s dans le temps, d\u00e9cision stop\/scale.<\/li>\n<\/ul>\n\n\n\n<p><strong>Technologie :<\/strong> IA g\u00e9n\u00e9rative sur copilotes internes <strong>Complexit\u00e9 :<\/strong> Simple<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"A_retenir\"><\/span>\u00c0 retenir<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Les leaders de la supply chain apprennent que l\u2019adoption de l\u2019IA n\u2019est pas d\u2019exp\u00e9rimenter partout, mais de prouver de la valeur aux bons endroits. D\u00e9marrer petit, cibler les zones \u00e0 fort rendement, passer \u00e0 l\u2019\u00e9chelle seulement quand un playbook reproductible est \u00e9tabli.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Sources\"><\/span>Sources<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Nestl\u00e9 UK &amp; Ireland : <a href=\"https:\/\/www.theguardian.com\/environment\/2025\/may\/27\/food-companies-edible-waste-charities-ai-tool-trial\" target=\"_blank\" rel=\"noopener nofollow\">The Guardian<\/a>, <a href=\"https:\/\/www.esmmagazine.com\/technology\/nestle-uki-google-cloud-and-industry-partners-test-ai-solution-to-prevent-food-waste-289265\" target=\"_blank\" rel=\"noopener nofollow\">ESM Magazine<\/a><\/li>\n\n\n\n<li>Jumeaux num\u00e9riques Walmart : <a href=\"https:\/\/corporate.walmart.com\/news\/2025\/07\/24\/retail-rewired\" target=\"_blank\" rel=\"noopener nofollow\">Walmart Corporate News<\/a>, <a href=\"https:\/\/willowinc.com\/how-walmart-uses-digital-twin-technology-to-optimize-operations-and-enhance-decision-making\/2018\" target=\"_blank\" rel=\"noopener nofollow\">Willow Inc.<\/a><\/li>\n\n\n\n<li>Pilotage G\u00e9nIA chez Johnson &amp; Johnson : <a href=\"https:\/\/www.wsj.com\/articles\/johnson-johnson-pivots-its-ai-strategy-a9d0631f\" target=\"_blank\" rel=\"noopener nofollow\">The Wall Street Journal<\/a>, <a href=\"https:\/\/www.pymnts.com\/news\/artificial-intelligence\/2025\/johnson-15percent-ai-use-cases-deliver-80percent-value\/\" target=\"_blank\" rel=\"noopener nofollow\">PYMNTS<\/a><\/li>\n<\/ul>\n\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-q1\" class=\"rank-math-list-item\">\n<h4 class=\"rank-math-question \"><span class=\"ez-toc-section\" id=\"Quel_est_un_cas_demploi_dIntelligence_reussi_en_supply_chain\"><\/span>Quel est un cas d&#8217;emploi d&rsquo;Intelligence r\u00e9ussi en supply chain ?<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<div class=\"rank-math-answer \">\n\n<p>Nestl\u00e9 a r\u00e9duit de 87 % le gaspillage alimentaire comestible en deux semaines gr\u00e2ce au machine learning sur Google Cloud, avec un potentiel d\u2019\u00e9conomies de 14 M\u00a3 et 1 400 tonnes de CO\u2082 \u00e9vit\u00e9es si passage \u00e0 l\u2019\u00e9chelle.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-q2\" class=\"rank-math-list-item\">\n<h4 class=\"rank-math-question \"><span class=\"ez-toc-section\" id=\"Comment_Walmart_utilise-t-il_lIA_avec_les_jumeaux_numeriques\"><\/span>Comment Walmart utilise-t-il l\u2019IA avec les jumeaux num\u00e9riques ?<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<div class=\"rank-math-answer \">\n\n<p>Walmart cr\u00e9e des r\u00e9pliques pilot\u00e9es par l\u2019IA de magasins et CDC pour tester des am\u00e9nagements, pr\u00e9dire des pannes, et optimiser les op\u00e9rations. Les pilotes ont d\u00e9j\u00e0 signal\u00e9 des centaines de pannes potentielles.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-q3\" class=\"rank-math-list-item\">\n<h4 class=\"rank-math-question \"><span class=\"ez-toc-section\" id=\"Quelle_lecon_J_J_a-t-il_tiree_de_la_GenIA\"><\/span>Quelle le\u00e7on J&amp;J a-t-il tir\u00e9e de la GenIA ?<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<div class=\"rank-math-answer \">\n\n<p>900 pilotes diluaient la valeur. En se concentrant sur des domaines \u00e0 forte valeur et en alignant la gouvernance, J&amp;J a obtenu 80 % de la valeur avec moins de projets mais mieux cibl\u00e9s.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-q4\" class=\"rank-math-list-item\">\n<h4 class=\"rank-math-question \"><span class=\"ez-toc-section\" id=\"Quels_schemas_communs_les_dirigeants_peuvent-ils_repliquer\"><\/span>Quels sch\u00e9mas communs les dirigeants peuvent-ils r\u00e9pliquer ?<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<div class=\"rank-math-answer \">\n\n<p>D\u00e9marrer petit, prouver 1 \u00e0 2 r\u00e9sultats, connecter des donn\u00e9es live, d\u00e9finir des m\u00e9triques claires, passer \u00e0 l\u2019\u00e9chelle seulement avec un playbook reproductible.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-q5\" class=\"rank-math-list-item\">\n<h4 class=\"rank-math-question \"><span class=\"ez-toc-section\" id=\"Quel_est_lessentiel_a_retenir\"><\/span>Quel est l\u2019essentiel \u00e0 retenir ?<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<div class=\"rank-math-answer \">\n\n<p>Le succ\u00e8s vient de cas d\u2019usage \u00e0 fort rendement, d\u2019\u00e9viter la surcharge de pilotes, et de traiter l\u2019IA comme un outil strat\u00e9gique avec une gouvernance claire.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Lorsque nous avons demand\u00e9 \u00e0 1 000 professionnels de la supply chain ce dont ils avaient le plus besoin pour impl\u00e9menter des cas d&#8217;emploi d&rsquo;intelligence artificielle, une r\u00e9ponse est arriv\u00e9e [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":74031,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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